FAQs

  1. How long are shipping times?

Your products will ship within 20 to 25 business days of your order, and then take up to two weeks to reach your doorstep. 

  2. What's your return policy?

Every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we’ll tell us where to send the item and once we receive the item, we will give you a full refund. 

  1. Can I cancel my order?

Cancellations are possible if we have not processed your order. Sometimes orders get sent out before we can process the cancelation, in that case, once you receive the item you need to send it back for a full refund.

  1. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, send the item back and we’ll give you a refund.  

  1. Do you offer exchanges?

We do offer exchanges in certain items. However, if for any reason you didn’t get the exact product you expected, just let us know, send the item back and we’ll get you a new one.